NPR: Uber Eats https://www.npr.org/templates/story/story.php?storyId=746600390 Uber Eats en Copyright 2024 NPR - For Personal Use Only Story API Shim 1.2.24 Sun, 13 Jul 2025 22:00:01 -0400 https://media.npr.org/images/podcasts/primary/npr_generic_image_300.jpg?s=200 NPR: Uber Eats https://www.npr.org/tags/746600390/uber-eats A court blocks a couple from suing Uber over a crash, citing terms and conditions An appeals court sided with Uber, ruling a couple can't sue over a near-fatal car crash because they had agreed to Uber's arbitration clause. Their lawyer is worried about a "slippery slope." Wed, 02 Oct 2024 12:30:58 -0400 https://www.npr.org/2024/10/02/nx-s1-5136615/uber-car-crash-lawsuit-uber-eats-arbitration-terms https://www.npr.org/2024/10/02/nx-s1-5136615/uber-car-crash-lawsuit-uber-eats-arbitration-terms

An appeals court sided with Uber, ruling a couple can't sue over a near-fatal car crash because they had agreed to Uber's arbitration clause. Their lawyer is worried about a "slippery slope."

]]> Rachel Treisman Uber Gobbles Up Postmates In $2.65 Billion Bet On Food Delivery The deal is a sign of how the coronavirus pandemic has turned Uber's business model upside down, with customers shunning ride-hailing and flocking to delivery services. Mon, 06 Jul 2020 17:52:03 -0400 https://www.npr.org/sections/coronavirus-live-updates/2020/07/06/887961123/uber-gobbles-up-postmates-in-2-65-billion-bet-on-food-delivery https://www.npr.org/sections/coronavirus-live-updates/2020/07/06/887961123/uber-gobbles-up-postmates-in-2-65-billion-bet-on-food-delivery

The deal is a sign of how the coronavirus pandemic has turned Uber's business model upside down, with customers shunning ride-hailing and flocking to delivery services.

(Image credit: Tomohiro Ohsumi)

]]> Shannon Bond Uber Cuts 3,000 More Jobs As Pandemic Squeezes Ride-Hailing The company is slimming down to focus on rides and food delivery while cutting $1 billion in costs this year. Mon, 18 May 2020 13:15:52 -0400 https://www.npr.org/sections/coronavirus-live-updates/2020/05/18/858017209/uber-cuts-3-000-more-jobs-as-pandemic-squeezes-ride-hailing https://www.npr.org/sections/coronavirus-live-updates/2020/05/18/858017209/uber-cuts-3-000-more-jobs-as-pandemic-squeezes-ride-hailing

The company is slimming down to focus on rides and food delivery while cutting $1 billion in costs this year.

(Image credit: Pascal Guyot)

]]> Shannon Bond Restaurants Are Desperate — But You May Not Be Helping When You Use Delivery Apps In a bid to help restaurants, cities from Seattle to Washington, D.C., have passed caps restricting how much food apps can charge to deliver meals. App companies claim the move might backfire. Thu, 14 May 2020 21:45:00 -0400 https://www.npr.org/2020/05/14/856444431/cities-crack-down-on-food-delivery-app-fees-as-restaurants-struggle-to-survive https://www.npr.org/2020/05/14/856444431/cities-crack-down-on-food-delivery-app-fees-as-restaurants-struggle-to-survive In a bid to help restaurants, cities from Seattle to Washington, D.C., have passed caps restricting how much food apps can charge to deliver meals. App companies claim the move might backfire.

]]> Bobby Allyn Delivery Only: The Rise Of Restaurants With No Diners As Apps Take Orders Restaurants without diners are popping up all over the place. "Ghost kitchens" and menus that exist solely in smartphone apps such as DoorDash and Uber Eats seek to feed diners' appetite for delivery. Thu, 05 Dec 2019 05:01:02 -0500 https://www.npr.org/2019/12/05/783164944/delivery-only-the-rise-of-restaurants-with-no-diners-as-apps-take-orders https://www.npr.org/2019/12/05/783164944/delivery-only-the-rise-of-restaurants-with-no-diners-as-apps-take-orders

Restaurants without diners are popping up all over the place. "Ghost kitchens" and menus that exist solely in smartphone apps such as DoorDash and Uber Eats seek to feed diners' appetite for delivery.

(Image credit: Shannon Bond)

]]> Shannon Bond 1 In 4 Food Delivery Drivers Admit To Eating Your Food A study conducted by US Foods found that nearly 30% of drivers for food delivery services admitted to stealing a bite of food from their customer's order. Tue, 30 Jul 2019 17:55:46 -0400 https://www.npr.org/2019/07/30/746600105/1-in-4-food-delivery-drivers-admit-to-eating-your-food https://www.npr.org/2019/07/30/746600105/1-in-4-food-delivery-drivers-admit-to-eating-your-food

A study conducted by US Foods found that nearly 30% of drivers for food delivery services admitted to stealing a bite of food from their customer's order.

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